This Cookie Policy explains how Haustier-Schlaraffenland UG (haftungsbeschränkt) utilizes cookies and similar tracking technologies on www.cuddlepawly.com in compliance with applicable European Union data protection standards (including the General Data Protection Regulation / GDPR and ePrivacy Directive) and relevant United States privacy regulations.

1. Data Controller & Website Operator This website and its associated data operations are controlled directly by:

• Legal Entity: Haustier-Schlaraffenland UG (haftungsbeschränkt)
• Brand Name: Cuddlepawly
• Registered Address: Fingers Kamp 13, 58730 Fröndenberg, Germany
• Telephone: +49 2373 77391
• Customer Support Email: grocery@cuddlepawly.com
• Official Website: www.cuddlepawly.com

2. Understanding Cookies Cookies are small text files placed on your computer, smartphone, or other internet-enabled device when visiting websites. They assist site functionality, support site navigation, and help analyze website usage to optimize operational performance.

3. Cookie Categories & Retention Periods In accordance with statutory data minimization rules across Europe and the United States, cookies are retained only for duration periods relevant to their operational purposes:

• Essential / Strictly Necessary Cookies:
  • Purpose: Required for fundamental website mechanics, including shopping cart retention, account authentication, and security features.
  • Retention Period: Session-based (deleted automatically upon closing your web browser) or up to 30 days for continuous cart recognition.
  • Consent: Exemption applies under statutory rules as these are mandatory for site operation.
• Functional & Preference Cookies:
  • Purpose: Store user choices, such as language settings and geographic regional preferences across Europe and the United States.
  • Retention Period: Persistent cookies retained for up to 12 months, or until cleared manually by the user.
• Performance & Analytics Cookies:
  • Purpose: Gather aggregated information on site interaction to assist in improving user experience and administrative site performance.
  • Retention Period: Retained for up to 24 months in an anonymized format.

4. Third-Party Cookies & Payment Operations Certain functional features on www.cuddlepawly.com require integrations provided by external operational providers:

• Payment Security & Processing: Third-party operational cookies associated with payment processing and checkout security are handled by Stripe. These cookies assist in verifying checkout sessions, preventing fraudulent activity, and ensuring operational compliance during transaction execution.

5. Consent Management & Choice Controls Haustier-Schlaraffenland UG (haftungsbeschränkt) respects your right to data choice and personal privacy.

• Interactive Consent Banner: Upon your initial visit to www.cuddlepawly.com, a dedicated cookie consent banner is presented.
• Opt-In Requirement: Non-essential cookies (including performance, functionality, and third-party operational cookies) are deployed only after a user actively clicks the “Accept” button on our cookie consent banner.
• Managing Preferences: Users retain full choice to accept, decline, or adjust cookie preferences at any time through their browser settings or by revising consent preferences via our website controls.

6. Contact Information If you have questions regarding our use of cookies or data protection compliance, please reach out to our team:

• Brand Name: Cuddlepawly
• Operating Entity: Haustier-Schlaraffenland UG (haftungsbeschränkt)
• Registered Address: Fingers Kamp 13, 58730 Fröndenberg, Germany
• Telephone: +49 2373 77391
• Customer Support Email: grocery@cuddlepawly.com
• Official Website: www.cuddlepawly.com